Concierge
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Frequently asked questions
I got a new iPhone: how do I get Gold back?
Open Concierge, go to the Gold page or the Shop and tap Restore purchases, with the same Apple ID as before.
How do I cancel Gold?
On iPhone: Settings › your name › Subscriptions › Concierge. It stays active until the end of the period already paid.
Where is my data? What about backup?
On your iPhone. With iCloud backup turned on (Profile › Privacy) a copy goes to your private iCloud, and you get it back from there on a new iPhone.
The Dynamic Island activity doesn't start.
Check in Settings › Concierge that Live Activities are allowed, and in Concierge, Profile › Notifications, that the switch is on. It requires Gold.
How do I start the route when I get in the car?
In Concierge, Profile › CarPlay › Set it up: the guide shows you how to create the Shortcuts automation "When CarPlay connects" with the action "Take me to my next appointment". It works for events with a location.
How do I delete all my data?
In Concierge, Profile › Account › Delete all data. It's removed from the phone and from the Club. Remove the iCloud backup from Profile › Privacy.